Organizational Performance Archive

How TQM helps to improve organizational performance: A direct and indirect impact of soft and hard TQM

It is confirmed be most of the studies conducted by academic scholars and the practitioners that TQM improve the organizational performance but it is also concluded in academic literature the failure rate of TQM is higher and organizations unable to achieve the required results many times. There are various factors that influence on the results of TQM but one of them is the perception of …